The Basic Principles Of Telus customer service
The Basic Principles Of Telus customer service
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Individuals agents Doing work versus Telus Added benefits, rather than preserving the previous loyal customers they make them go away to look for other provider
• A friend who can also be a Telus customer showed me his system particulars, and He's obtaining a similar approach for appreciably a lot less without needing to purchase units, which contradicts what Abdul told me.
If an automated assistant asks for the reason of your call, point out "I would want to make payment arrangements for my mobility Monthly bill".
I needed to Call CS right now with Chat along with the department I need to talk to is only readily available by phone. The CS on Chat organized a phone back at an arranged time slot. When that Section called me later on I obtained almost everything sorted out.
I would also like to grasp why this was taken off? Appears stupid that we now really have to phone tech support to do something that we didn't need the for previously
If my considerations will not be dealt with, I is going to be forced to escalate this more, like to your Workplace of the President, the media, and the greater Organization Bureau.
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The TELUS team acknowledges that our operate spans quite a few Territories and Treaty locations and we've been grateful for the normal Awareness Keepers and Elders who will be with us right now, all those who have long gone before us as well as the youth that encourage us.
Auto-advise helps you swiftly slender down your search results by suggesting possible matches as you form.
Automobile-counsel aids you quickly slim down your search engine results by suggesting doable matches as you form.
Auto-suggest will help you rapidly slim down your search engine results by suggesting feasible matches as you type.
Hi @Ben708 we undoubtedly worth your loyalty with us and we want to assist. Please keep watch over your inbox for the concept from us
Hi everyone, I ought to Make contact with customer service with regard to modifying a payment arrangement. I wanted to know when there is an e mail or other method to Make contact with them due to the fact I am Doing work, and many periods I try and get in touch with And do not get to speak to an individual in advance of I really need Telus customer service to hold up.
I was lastly specified scenario variety 21911243 and told that a manager would get in touch with me back within two hours, which did not come about. Instead, I was informed which i needed to wait around 24 several hours.